Contact Us
TripForm.ai customer support
TripForm.ai is operated by LIANG XIA, an Australian sole trader. For application, payment, refund, privacy, or technical support, email support@tripform.ai.
Business identification
- Legal name
- LIANG XIA
- Business structure
- Australian sole trader
- ABN
- 19 907 139 047
- Business address
- 568 Collins Street, Melbourne VIC 3000, Australia
- Phone
- +61 412 598 555
- support@tripform.ai
Refund requests
Use the subject line “Refund request” and include your payment or order ID if available. Purchases made directly through TripForm.ai are covered by our 7-Day Satisfaction Guarantee.
Application and technical support
Tell us what you were trying to do and what happened. Include your order reference if available. A screenshot, browser name, and device type can help us investigate. Please do not email payment-card details, passwords, one-time verification codes, or API keys.
Passport and privacy requests
For access or deletion requests, use the subject line “Privacy request”. Do not send a full passport image or full passport number by ordinary email unless our support team gives you a secure upload method.
Official immigration information
TripForm.ai is an independent travel-document assistant and does not provide legal or immigration advice. For official Thailand Digital Arrival Card information or free direct submission, visit the official TDAC website.