Digital Delivery Policy

Service delivery

Your order is confirmed electronically after the payment provider confirms successful payment. The service is delivered through the TripForm.ai website and essential updates may be sent to the email supplied at checkout. No user account, subscription or credit balance is required.

Processing and scheduled submission

The current US$0.10 per-traveller service covers document reading, structured travel-information preparation, guided review and authorised submission assistance for one person in a Thailand arrival-card application. Group orders are calculated from the number of travellers. Thailand's official TDAC service accepts submissions within three days of arrival. Orders prepared earlier are held securely and automatically enter our official-submission queue when that window opens.

We send a payment and scheduling confirmation to the email supplied at checkout. After the official TDAC has been successfully submitted and an available credential has been archived, we send a separate completion email. You remain responsible for reviewing the information and following official requirements.

Delays or missing confirmation

Payment confirmation can occasionally be delayed by a bank, wallet provider, payment network, or technical outage. If you do not receive confirmation after successful payment, contact us with your email and payment or order ID. Do not email full payment-card details.

Refunds

Purchases made directly through TripForm.ai are covered by our 7-Day Satisfaction Guarantee.